About Us
Hearing Doctors of Hawai’i is committed to helping people hear better. We are dedicated to providing the highest quality, professional, compassionate, and personal care to the patients and families we serve. Our practice is privately owned and operated, by our audiologist, Ann Narimasu-Phomenone, Au.D.
We understand that hearing issues impact all functions of daily life. Hearing loss affects one’s ability to communicate with friends, family, and those around us. When left untreated, hearing loss can have a psychological impact and lead to cognitive decline. Hearing loss has been linked to health issues such as dementia, tinnitus, balance issues, depression, diabetes, heart disease and more.
Meet Our Team

Ann Narimasu-Phomenone, Au.D.
Owner/Audiologist
Dr. Ann Narimasu‑Phomenone grew up in Honolulu and has been a practicing audiologist since 2007. She earned her Bachelor of Science degree from the University of Hawaiʻi at Mānoa and her Doctor of Audiology degree from Central Michigan University.
Before founding Hearing Doctors of Hawaii, she served as the lead clinical audiologist at Kapiʻolani Medical Center and as a clinical audiologist at the House Ear Institute CARE Center in Los Angeles.
Dr. Ann is board certified by the American Board of Audiology and is a Fellow of the American Academy of Audiology. She has extensive experience with advanced hearing technology, including all FDA‑approved cochlear implants and bone‑anchored hearing devices.
Known for her kind, patient approach, Dr. Ann is passionate about improving quality of life for patients and their families through better hearing.

Peter Moats, Au.D.
Audiologist
Dr. Peter Moats grew up on Oʻahu and has been serving the people of Hawaiʻi as an audiologist since 2011. He received his Bachelor of Science degree from the University of Hawaiʻi at Mānoa and his Doctor of Audiology degree from the University of Colorado at Boulder.
He is board certified by the American Board of Audiology and is a Fellow of the American Academy of Audiology. Dr. Peter’s broad clinical experience includes pediatric and adult diagnostic audiology, hearing aids, cochlear implants, and bone‑anchored hearing devices.
Prior to joining Hearing Doctors of Hawaii full time, he served as the lead audiologist at Kapiʻolani Medical Center, continuing the high standard of care established when Dr. Ann previously held that role.
Known for his knowledgeable, calm, and supportive approach, Dr. Peter remains dedicated to providing exceptional audiology care to individuals and families across Hawaiʻi.

Charlene
Receptionist
Charlene is a dedicated member of our front office team whose kindness and calm presence help patients feel supported throughout their hearing care journey. She assists with scheduling, answers questions about hearing devices, and guides patients through each step of their visit.
She has been part of our extended audiology ʻohana for more than 20 years and works primarily out of our Honolulu office, supporting both Honolulu and Hilo scheduling and assisting our cochlear implant and bone‑anchored hearing device patients.

Danette
Receptionist
Danette is our devoted Honolulu receptionist who helps patients feel welcomed and supported from the moment they arrive. With more than 20 years of experience in medical private practice, she brings exceptional care and professionalism to every interaction.
She assists with scheduling and provides each patient with compassion and attention to detail. Danette enjoys answering questions about hearing devices and takes pride in helping patients navigate their hearing needs with confidence and comfort.

Anita
Receptionist/Billing
Anita is a compassionate receptionist who enjoys supporting patients with their hearing healthcare needs. She regularly travels to our Hilo office, where she assists patients with the use and care of their hearing devices and accessories.
She looks forward to helping patients improve communication and learn how to use their devices to their fullest potential. When in the Honolulu office, Anita also supports our team by assisting with hearing device troubleshooting and office management and billing.

Trina
Receptionist/Billing
Trina is our caring receptionist who warmly welcomes and supports our patients in Hilo. She assists with troubleshooting hearing aids and accessories and is knowledgeable about device use, care, and maintenance.
She values each patient she meets and enjoys helping them feel confident and comfortable with their hearing needs. When working in our Honolulu office, Trina also supports our team by assisting with medical billing.

Briana Horgan, Au.D.
Audiologist (Part Time)
Dr. Briana Horgan has been practicing audiology since 2013 and first joined the Hawaiʻi audiology community in 2015. She earned her Bachelor of Arts in Communication Sciences from the University of Vermont and her Doctor of Audiology degree from the University of Massachusetts at Amherst.
She has experience working with patients of all ages and has special interests in pediatric and adult diagnostics, cochlear implants, and hearing aids. Dr. Horgan holds the Certificate of Clinical Competence in Audiology (CCC‑A) from the American Speech‑Language‑Hearing Association.
Dr. Horgan professionally splits her clinical time between the East Coast and Hawaiʻi, returning several times a year to care for both new and established patients. She especially values the opportunity to reconnect with the Hawaiʻi community and support patients in their hearing care.
Hearing Aid Video Tutorials
Helpful how-to videos from the manufacturers we work with — pairing your devices, changing wax guards and domes, charging, and more. Choose your brand below. Videos open on YouTube.
- How to change a Widex wax guard and dome
- Pairing Widex hearing aids to an iPhone
- Pairing Widex hearing aids to an Android phone
- Pairing Widex Allure to TV Play 2
- Using a portable Widex Allure charger
- Powering your Widex Allure hearing aid off / on
- How to change a wax guard in a Widex in-the-ear hearing aid
Important Address Update
Our Honolulu office will be relocating soon. Effective January 5, 2026, our new address will be:
1229 Young Street
Honolulu, HI 96814
We will be closing our current location at 2226 Liliha Street, Suite 410, Honolulu, HI 96817 as part of this transition.
The Hilo office remains unchanged and will continue serving patients as usual.
If you have any questions about scheduling or upcoming appointments, please contact us anytime.
Need a Hearing Evaluation?
Honolulu Location
Honolulu, Hawaii 96814
FAX
Honolulu Office Hours
Hilo Location
101 Aupuni Street Room 112
Hilo, Hawaii 96720
Phone
To schedule an appointment at our Hilo office, please call our Honolulu office at (808) 524-1432.
